Retail Shortage Control Associate - Flexible Hours

Burlington; Brightside (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Job summary

Burlington Stores, Inc. in Massachusetts is seeking a part-time Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service.

You will monitor entrances, greet customers, and support shortage reduction programs, reporting theft or suspicious activity to leadership. The role demands energy, strong communication, and a commitment to safety throughout shifts.

Qualifications

• 1+ years in customer service, hospitality, retail, asset protection, loss prevention, or operations.
• Ability to stand and walk for extended periods and monitor surroundings.
• Maintain confidentiality and exercise disciplined decision making.
• Excellent communication and energetic greeting with customers.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Monitor store entrances and high-risk areas to reduce theft opportunities.
• Greet customers with a warm, loud, friendly greeting.
• Perform bag and package checks in accordance with safety standards.
• Identify theft incidents and report to Manager on Duty.
• Assist in shortage reduction training and support program implementation.

Skills

Customer service

Asset Protection

Loss Prevention

Communication

Leadership

Job description

Burlington Stores, Inc. in Massachusetts is seeking a part-time Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service.

You will monitor entrances, greet customers, and support shortage reduction programs, reporting theft or suspicious activity to leadership. The role demands energy, strong communication, and a commitment to safety throughout shifts.