Retail Shift Supervisor - Lead Store Ops (Flexible Hours)

Trulieve; Wilkes-Barre (Luzerne County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

Trulieve is hiring a Shift Supervisor to support store leadership and daily operations. You will help supervise staff, maintain store standards, and ensure compliant processes while delivering great customer service.

The role requires prior management experience in retail or customer service, cash handling, and strong interpersonal communication in English. This on-site position offers a comprehensive benefits package and paid time off.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to communicate in conversational English with customers and team members; operate basic office equipment.

Responsibilities

• Assist the General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Ensure regulatory compliance and deliver exceptional customer experience.
• Maintain brand standards in visual merchandising and store processes.
• Coach, train, and develop the team to meet service standards.

Skills

High School Diploma

Management experience

Cash handling

Customer service

Interpersonal skills

Education

High School Diploma

Job description

Trulieve is hiring a Shift Supervisor to support store leadership and daily operations. You will help supervise staff, maintain store standards, and ensure compliant processes while delivering great customer service.

The role requires prior management experience in retail or customer service, cash handling, and strong interpersonal communication in English. This on-site position offers a comprehensive benefits package and paid time off.