Retail Shift Lead with 403(b) Match

Goodwill Of Western & Northern Connecticut; Avon (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Short-term disability

Life insurance

403(b) with employer match

Employee discount

Work anniversary gift

Referral program

Job summary

Goodwill of Western and Northern Connecticut is seeking a Shift Supervisor to oversee daily store operations in Avon, CT. The role involves opening/closing, supervising associates, and delivering excellent customer service while managing cash and transactions.

We value leadership, reliable teamwork, and the ability to handle inventory, reports, and merchandising duties. The position reports to store leadership and supports our mission in the Avon area.

Qualifications

• High school graduate or the equivalent.
• At least 1 year of retail sales experience.
• Ability to lead and direct team members.
• Experience with cashiering and basic math.
• Able to stand for long periods and lift over 40 pounds.

Responsibilities

• Manage store operations during the assigned shift.
• Open and close the retail store.
• Delegate tasks to associates and ensure completion.
• Provide excellent customer service and handle complaints/refunds.
• Complete daily documentation and financial reports.
• Sell merchandise, operate POS, and thank customers for supporting the mission.
• Perform stock duties including rotation and displays.
• Record inventory and manage merchandise returns to the warehouse.
• Maintain a clean and neat store.

Skills

Leadership

Customer service

Cash handling

Inventory

Education

High school diploma

Tools

POS system

Job description

Goodwill of Western and Northern Connecticut is seeking a Shift Supervisor to oversee daily store operations in Avon, CT. The role involves opening/closing, supervising associates, and delivering excellent customer service while managing cash and transactions.

We value leadership, reliable teamwork, and the ability to handle inventory, reports, and merchandising duties. The position reports to store leadership and supports our mission in the Avon area.