Retail Shift Supervisor: Lead & Elevate Customer Impact

Madisonhealth; Loudonville (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Goodwill Industries of Wayne & Holmes Co., Inc in Loudonville is seeking a Retail Shift Supervisor to help lead the store team, support the Store and Assistant Managers, and supervise daily activities while ensuring excellent customer service. The role includes opening/closing the store, cash handling, stocking, donations processing, safety compliance, and trainings.

Requires a high school diploma or GED, retail/supervisory experience, and Word/Excel familiarity; flexible to work nights,

Qualifications

• High School Diploma or GED required.
• Prior retail or supervisory experience is a plus.
• Strong communication, reading, writing, and basic math skills are essential.

Responsibilities

• Assist with opening and closing the store, including handling keys and alarm codes.
• Supervise team members during shifts and ensure policy compliance.
• Handle cash duties: balance drawers, assign tills, and prepare deposits.

Skills

Communication skills

Reading

Writing

Math basics

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Goodwill Industries of Wayne & Holmes Co., Inc in Loudonville is seeking a Retail Shift Supervisor to help lead the store team, support the Store and Assistant Managers, and supervise daily activities while ensuring excellent customer service. The role includes opening/closing the store, cash handling, stocking, donations processing, safety compliance, and trainings.

Requires a high school diploma or GED, retail/supervisory experience, and Word/Excel familiarity; flexible to work nights,