Retail Shift Supervisor — Lead, Earn Bonus

MERS / Missouri Goodwill Industries; Olathe (KS); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical benefits

Dental and vision

Retirement plans (401K, 403B)

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill is seeking a Retail Shift Supervisor for the Overland Park Store - 135th in Overland Park, KS. The role focuses on supervising staff, delivering exceptional donor and shopper experiences, and maintaining store operations with a mission-driven approach.

Qualifications include a high school diploma or GED and at least 1 year of retail management or related Goodwill experience. Benefits include medical, dental, vision, retirement plans, PTO, and paid holidays.

Qualifications

• 1 year of retail management experience or equivalent.
• Strong customer service and interpersonal skills.
• Leadership abilities including motivation and goal-setting.
• Excellent communication and teamwork abilities.

Responsibilities

• Supervise, direct, and train assigned staff.
• Provide superior customer service to ensure donor, shopper, and staff retention.
• Coach employees on performance, including discipline when needed.
• Assign daily duties to achieve operational tasks.
• Identify employees for advancement and monitor payroll duties.

Skills

Retail management

Customer service

Leadership

Communication

Scheduling

Inventory management

Education

High School Diploma/GED

Tools

POS systems

Scheduling software

Inventory software

Job description

MERS Missouri Goodwill is seeking a Retail Shift Supervisor for the Overland Park Store - 135th in Overland Park, KS. The role focuses on supervising staff, delivering exceptional donor and shopper experiences, and maintaining store operations with a mission-driven approach.

Qualifications include a high school diploma or GED and at least 1 year of retail management or related Goodwill experience. Benefits include medical, dental, vision, retirement plans, PTO, and paid holidays.