Retail Shift Supervisor: Customer Service & Store Ops

CVS Health; Boston (MA); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health in Boston, MA is seeking a Shift Supervisor to support store management and drive store execution while delivering CVS/pharmacy customer service excellence. You will lead staff when managers are absent and ensure opening and closing procedures are completed accurately.

The role requires deductive reasoning, analytical thinking, strong communication, and supervisory skills, plus flexibility to work early mornings, overnights and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule including mornings, overnights and weekends.

Responsibilities

• Manage store operations in coordination with store management and crews.
• Provide excellent customer service and handle customer inquiries.
• Price merchandise, stock shelves, and maintain displays per planogram and promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervisory skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Boston, MA is seeking a Shift Supervisor to support store management and drive store execution while delivering CVS/pharmacy customer service excellence. You will lead staff when managers are absent and ensure opening and closing procedures are completed accurately.

The role requires deductive reasoning, analytical thinking, strong communication, and supervisory skills, plus flexibility to work early mornings, overnights and weekends.