Retail Shift Manager-Indian Land Store

Goodwill Industries of the Southern Piedmont; Fort Mill (SC); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Starting pay of $17.00/hour

Annual raises & production bonuses

Free skill-building and career development classes

Generous team member discounts

Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Job summary

A local nonprofit organization in Fort Mill is seeking a retail associate to support store operations. This role involves managing staff, opening and closing the store, and providing excellent customer service. Candidates should have at least a high school diploma and experience in retail. Full-time benefits include medical, dental, vision, and paid time off. Join a team that creates meaningful change in the community while enjoying generous team member discounts and bonuses.

Qualifications

• 1 year of Goodwill retail experience or 2 years of general retail experience.
• Ability to lift up to 50 pounds.
• Strong vision required for merchandising tasks.

Responsibilities

• Support store operations and staff management.
• Open and close the store securely.
• Resolve customer complaints and process refunds.
• Manage donated goods for sales optimization.
• Supervise employees in the absence of management.

Skills

Leadership by example

Customer service

Retail operations

Problem-solving

Education

High school diploma or GED

Job description

About Us

At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.

Description

At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.

We Offer

• Starting pay of $17.00/hour
• Annual raises & production bonuses
• Free skill-building and career development classes
• Generous team member discounts
• Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Join a team where your work creates meaningful change.

What You’ll Do

• Support store operations and staff management to keep our store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure customers and donors receive friendly, prompt service.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Step in to assist with store team duties as needed.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Requirements

Someone who leads by example, thrives in a fast-paced retail environment, and is passionate about making a difference. You have:

• High school diploma or GED
• 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination)
• This job keeps you on the move! Most of the time, you'll be talking, listening, standing, and walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.