Retail Shift Leader: Lead Pawnbroker & Growth Path

EZCORP, Inc.; Bellaire (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Free Health Insurance*

Monthly UNCAPPED Bonus Potential Paid

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Bellaire, TX. You will lead store operations, coach teammates, and help customers with pawn loans while driving sales in a fast-paced environment.

The role offers a structured career path to higher roles, competitive pay based on experience, generous bonus potential, and comprehensive benefits including health insurance and a 401(k) plan. Training programs and development opportunities accompany daily duties.

Qualifications

• Leadership and coaching abilities to lead team members.
• Strong negotiation talents and customer needs assessment.
• Excellent communication and interpersonal skills for building relationships.
• Organized, detail-oriented with good time-management.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and pawn items.
• Lead and coach store Team Members and supervise operations.
• Process loans and extensions and set terms with customers.
• Perform opening and closing store procedures and ensure policy compliance.

Skills

Leadership

Negotiation

Customer service

Time management

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Bellaire, TX. You will lead store operations, coach teammates, and help customers with pawn loans while driving sales in a fast-paced environment.

The role offers a structured career path to higher roles, competitive pay based on experience, generous bonus potential, and comprehensive benefits including health insurance and a 401(k) plan. Training programs and development opportunities accompany daily duties.