Retail Shift Leader: Lead, Earn Bonuses & Growth

EZCORP, Inc.; Harlingen (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. (EZPawn) in Harlingen, TX seeks a Retail Shift Leader (Key Holder) to guide store operations, coach teammates, and deliver exceptional customer service in a fast-paced pawn environment.

You will manage loans and extensions, participate in leadership training, and follow a clear career path toward store management. EZCORP offers competitive pay, bonus potential, and strong benefits as part of a growth-focused team.

Qualifications

• Strong leadership and customer-service skills with a track record of coaching teams.
• Ability to manage time, priorities, and store operations with attention to detail.
• Excellent communication and interpersonal abilities to build customer relationships.
• Willingness to participate in training and development programs for career growth.

Responsibilities

• Process loans and extensions.
• Negotiate terms for pawned items with customers.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Communication

Negotiation

Customer service

Time management

Education

High school diploma or GED

Job description

EZCORP, Inc. (EZPawn) in Harlingen, TX seeks a Retail Shift Leader (Key Holder) to guide store operations, coach teammates, and deliver exceptional customer service in a fast-paced pawn environment.

You will manage loans and extensions, participate in leadership training, and follow a clear career path toward store management. EZCORP offers competitive pay, bonus potential, and strong benefits as part of a growth-focused team.