Shift Leader & Pawnbroker: Career Growth

EZCORP, Inc.; Weslaco (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in Weslaco, TX is seeking a Retail Shift Leader (Key Holder) to lead store operations and promote sales in a fast-paced environment. This role offers a structured career path, development programs, and competitive pay with a strong bonus potential and benefits.

You will supervise and coach Team Members, process loans and pawn items, and ensure outstanding customer service while managing daily store procedures. A high school diploma or GED and supervisory experience are required.

Qualifications

• Strong leadership and coaching ability with a customer-focused approach.
• Proven ability to manage time, prioritize tasks and drive results.
• Experience supervising a team and handling daily store operations.

Responsibilities

• Process loans and extensions and negotiate terms with customers.
• Open and close store procedures and supervise Team Members.
• Promote sales, build customer relationships, and lead by example.
• Coach staff to deliver excellent customer service and meet goals.

Skills

Leadership

Customer service

Negotiation

Coaching

Time management

Education

High school diploma or GED

Job description

EZCORP, Inc. in Weslaco, TX is seeking a Retail Shift Leader (Key Holder) to lead store operations and promote sales in a fast-paced environment. This role offers a structured career path, development programs, and competitive pay with a strong bonus potential and benefits.

You will supervise and coach Team Members, process loans and pawn items, and ensure outstanding customer service while managing daily store procedures. A high school diploma or GED and supervisory experience are required.