Lead Pawnbroker & Retail Leader — High Bonus Potential

EZCORP, Inc.; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Uncapped Bonus

Great Hours

401(k) Match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in Houston is hiring a Retail Shift Manager (Lead Pawn Broker) to provide outstanding customer service, promote sales, and lead a team in a fast-paced pawn shop environment.

You will drive daily operations, supervise staff, process loans and pawn deals, and participate in coaching to build a high-performing team while delivering an exceptional customer experience in our EZPawn brand store.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory or team/shift lead experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of pawned items (tools, jewelry, electronics) a plus.
• Sales background and bilingual ability a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales.
• Lead and coach Team Members to achieve store goals.
• Process loans, extensions and pawn offers.
• Perform opening and closing store procedures.
• Create a friendly, courteous store environment.

Skills

Customer Service

Leadership

Coaching

Sales Experience

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. in Houston is hiring a Retail Shift Manager (Lead Pawn Broker) to provide outstanding customer service, promote sales, and lead a team in a fast-paced pawn shop environment.

You will drive daily operations, supervise staff, process loans and pawn deals, and participate in coaching to build a high-performing team while delivering an exceptional customer experience in our EZPawn brand store.