Retail Shift Leader — Career Growth & Bonuses

EZPAWN; Lytle (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Monthly UNCAPPED Bonus Potential

Job summary

EZPAWN in Lytle, TX is hiring a Retail Shift Leader (Key Holder) to lead the store team, drive customer service, and handle daily pawn operations. You will process loans, supervise Team Members, and coach staff through opening/closing procedures, with opportunities for advancement.

Competitive pay ($15–$17/hour) and a comprehensive benefits package are offered. This full-time role offers paid training, a structured career path, and a supportive work environment focused on growth, recognition,

Qualifications

• Leadership experience with teams and shift leadership responsibilities.
• Strong customer service and sales skills.
• Ability to coach and develop staff.
• Negotiation and problem-solving abilities.
• Excellent time management and prioritization.

Responsibilities

• Process loans and extensions.
• Open and close store procedures.
• Supervise and coach store team members.
• Provide outstanding customer service and build relationships.

Skills

Leadership

Customer service

Coaching

Negotiation

Time management

Communication

Bilingual

Education

High school diploma or GED

Job description

EZPAWN in Lytle, TX is hiring a Retail Shift Leader (Key Holder) to lead the store team, drive customer service, and handle daily pawn operations. You will process loans, supervise Team Members, and coach staff through opening/closing procedures, with opportunities for advancement.

Competitive pay ($15–$17/hour) and a comprehensive benefits package are offered. This full-time role offers paid training, a structured career path, and a supportive work environment focused on growth, recognition,