Retail Shift Leader: Lead, Bonus Potential & Career Growth

EZPAWN; Bacliff (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Bonus Potential

401(k) Match

Paid Time Off

Store Discount

Job summary

EZCORP is seeking a Retail Shift Leader (Key Holder) at our Texas stores to lead customer service and drive sales while coaching team members in a fast-paced pawn environment.

This full-time role offers a clear career path with development opportunities, competitive pay, and a comprehensive benefits package. A strong focus on leadership, integrity, and customer satisfaction is essential.

Qualifications

• Engaging personality with strong leadership and negotiation abilities.
• Highly organized with excellent time-management and prioritization skills.
• Excellent communication and interpersonal skills.
• High school diploma or GED.
• Minimum 1 year of supervisor or lead experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Adhere to all Company policies, procedures, and regulations.
• Knowledge of commonly pawned items is a plus.
• Sales background is a plus.
• Bilingual is a plus.

Responsibilities

• Processing loans and extensions
• Coming to jointly satisfactory terms regarding items to be pawned
• Performing opening and closing store procedures
• Supervising and coaching store Team Members

Skills

Leadership

Customer service

Negotiation

Time management

People skills

Bilingual

Coaching

Sales

Education

High school diploma or GED

Job description

EZCORP is seeking a Retail Shift Leader (Key Holder) at our Texas stores to lead customer service and drive sales while coaching team members in a fast-paced pawn environment.

This full-time role offers a clear career path with development opportunities, competitive pay, and a comprehensive benefits package. A strong focus on leadership, integrity, and customer satisfaction is essential.