Retail Shift Leader — Lead, Earn Bonuses, Grow Your Career

EZPAWN; Amarillo (TX); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly Uncapped Bonus Potential

Paid on Store and Individual Progress

Job summary

EZPawn in Amarillo, TX seeks a Retail Shift Leader (Key Holder) to lead daily operations, coach staff, and drive customer service excellence in a fast-paced pawn environment. The role offers career growth, structured training, and competitive pay based on experience.

Full-time employees receive benefits, a path to higher roles, and a pay range of $15.00–$17.50 per hour, with the potential for bonuses and store-wide incentives. Apply today to join EZCORP's family of brands.

Qualifications

• Engaging personality and strong leadership qualities.
• Excellent communication and interpersonal skills.
• Time-management and prioritization abilities.
• Ability to read and manage customer needs and build relationships.

Responsibilities

• Provide outstanding customer service and promote sales of pawn items.
• Lead and coach team members, with coaching and hands-on involvement.
• Process loans and extensions; open/close store procedures.

Skills

Leadership

Customer service

Negotiation

Time management

Communication

Interpersonal skills

Customer relationships

Bilingual

Education

High school diploma or GED

Job description

EZPawn in Amarillo, TX seeks a Retail Shift Leader (Key Holder) to lead daily operations, coach staff, and drive customer service excellence in a fast-paced pawn environment. The role offers career growth, structured training, and competitive pay based on experience.

Full-time employees receive benefits, a path to higher roles, and a pay range of $15.00–$17.50 per hour, with the potential for bonuses and store-wide incentives. Apply today to join EZCORP's family of brands.