Retail Store Leader — Grow People & Community Impact

Goodwill Of Western & Northern Connecticut; Avon (CT); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Opportunities for career advancement

Company-paid professional development

Health, dental, and vision (employee)

Job summary

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager in Avon, CT to lead daily retail operations and drive customer service excellence. You will recruit, train, and supervise store associates, manage schedules, and ensure policy compliance while maximizing sales and loss-prevention measures.

The role offers career advancement, tuition reimbursement, and a comprehensive benefits package with health, dental, and vision coverage after the introductory period.

Qualifications

• High school diploma or equivalent required.
• Two years of management/supervisory experience preferred.
• Experience or education in Business and Marketing is preferred.

Responsibilities

• Managing a Goodwill retail store within the agency’s established policy.
• Recruiting, training, and supervising retail team members in retail operation procedures.
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks.
• Recommending and administering appropriate discipline to team members as needed.
• Creating team member work schedules to achieve optimum customer service, merchandise display, store security, and expense control.
• Ordering merchandise to stock store.
• Maintaining records of sales data and bank deposits.
• Planning attractive merchandise displays that make effective use of the sales area.
• Attending marketing and sales meetings.
• Maintaining a clean and neat store.

Skills

Leadership

Team supervision

Customer service

Retail operations

Education

High school graduate or equivalent

Experience or education in Business and Marketing is preferred

Job description

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager in Avon, CT to lead daily retail operations and drive customer service excellence. You will recruit, train, and supervise store associates, manage schedules, and ensure policy compliance while maximizing sales and loss-prevention measures.

The role offers career advancement, tuition reimbursement, and a comprehensive benefits package with health, dental, and vision coverage after the introductory period.