Retail Shift Lead — Customer Service & Ops

CVS Health Corporation; Peabody (MA); Hybrid; USD 22,000 - 36,000; Full time

Job summary

CVS Health Corporation in Peabody, MA is seeking a Shift Supervisor to support store management and drive performance through excellent customer service. You will lead staff in the absence of a manager and ensure smooth operations, including opening and closing procedures.

The role requires strong communication, supervisory skills and the ability to work a flexible schedule, including early mornings, overnights and weekends. A high school diploma or equivalent is preferred.

Qualifications

• Deductive reasoning, analytical and computer skills required.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store operations in the absence of a manager or supervisor.
• Supervise store staff and ensure completion of opening/closing procedures.
• Assist customers and handle inquiries to promote CVS customer service culture.
• Price merchandise, stock shelves and maintain displays per weekly promotions and plans.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexibility

Education

High School diploma or equivalent

Job description

CVS Health Corporation in Peabody, MA is seeking a Shift Supervisor to support store management and drive performance through excellent customer service. You will lead staff in the absence of a manager and ensure smooth operations, including opening and closing procedures.

The role requires strong communication, supervisory skills and the ability to work a flexible schedule, including early mornings, overnights and weekends. A high school diploma or equivalent is preferred.