Shift Supervisor — Lead Store Ops & Customer Care

CVS Health; Marlborough (MA); On-site; USD 48,712,000 - 74,501,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a Shift Supervisor in Marlborough, MA to join the CVS Pharmacy team. You will support the store management, lead staff during manager absences, and ensure opening/closing procedures are completed accurately.

The role focuses on customer service excellence, staff supervision, and efficient store operations. A high school diploma is preferred, and the position offers full-time hours with a comprehensive benefits package.

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication and supervision skills expected.
• Flexible schedule including early mornings, overnights, and weekends; willingness to work overtime as needed.

Responsibilities

• Lead store staff in the absence of a manager, ensuring smooth operations.
• Assist customers and uphold CVS customer service standards; protect confidentiality.
• Oversee merchandising, pricing, stock, and departmental resets following planograms.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Marlborough, MA to join the CVS Pharmacy team. You will support the store management, lead staff during manager absences, and ensure opening/closing procedures are completed accurately.

The role focuses on customer service excellence, staff supervision, and efficient store operations. A high school diploma is preferred, and the position offers full-time hours with a comprehensive benefits package.