Retail Shift Supervisor - Customer Experience Lead

CVS Health Corporation; Newburyport (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Employee discounts

Job summary

CVS Health Corporation is seeking a Shift Supervisor in Newburyport, MA to support the CVS Store Management team with store execution and customer service excellence. When no manager is onsite, you will lead staff, ensure opening/closing procedures, and maintain daily operations.

The role requires strong communication, deductive reasoning, and supervision skills, with a flexible schedule including early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication and supervision capabilities.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Assist store management and supervise staff when no manager is present.
• Provide excellent customer service and resolve customer issues per policy.
• Price merchandise, stock shelves and manage displays and weekly promos.
• Reset departments and maintain off-shelf merchandise per planogram guidelines.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor in Newburyport, MA to support the CVS Store Management team with store execution and customer service excellence. When no manager is onsite, you will lead staff, ensure opening/closing procedures, and maintain daily operations.

The role requires strong communication, deductive reasoning, and supervision skills, with a flexible schedule including early mornings, overnights, and weekends.