Store Shift Lead: Customer Experience & Operations

Walgreens; Whitehall (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Walgreens is seeking a dedicated retail team member in Whitehall, OH. This role involves opening and closing duties when management is not present, handling cash with accuracy, and ensuring the sales floor and stock room are prepared for business.

You will manage refunds, voids, and cash drops while delivering a top-notch customer experience. Additional responsibilities include stockroom upkeep, inventory counts, price changes, and maintaining compliant store operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Communication

Education

PTCB certification

Pharmacy license

Job description

Walgreens is seeking a dedicated retail team member in Whitehall, OH. This role involves opening and closing duties when management is not present, handling cash with accuracy, and ensuring the sales floor and stock room are prepared for business.

You will manage refunds, voids, and cash drops while delivering a top-notch customer experience. Additional responsibilities include stockroom upkeep, inventory counts, price changes, and maintaining compliant store operations.