Retail Shift Lead: Customer Experience & Ops

S and G stores; Pinckney (MI); Sur place; USD 1 791 000 - 2 342 000; Plein temps

Résumé du poste

Stopandgo, SNG, Stop and Go, S&G, Stop and go stores is seeking a Shift Lead to support the store manager and ensure efficient operations in compliance with applicable laws and company policies. The role focuses on leading staff, safeguarding assets, and driving sales and profits.

The candidate will oversee customer service, enforce policies, maintain appearance, and manage in-store and safety protocols during various shifts, including weekends and holidays.

Qualifications

• Retail experience / Customer Service Experience Required.
• Able to stand for an entire shift.
• Able to lift up to 50 pounds occasionally and up to 10 pounds frequently.

Responsabilités

• Provides excellent customer service leadership
• Ensures that all company policies are being followed
• Promotes and maintains a clean and organized store appearance inside and out
• Can handle cash and card-based transactions with efficiency and integrity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
• Monitoring store activities to ensure that transactions are taking place in the proper manner
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products

Connaissances

Retail experience

Customer service experience

Stamina

Cash handling

Description du poste

Stopandgo, SNG, Stop and Go, S&G, Stop and go stores is seeking a Shift Lead to support the store manager and ensure efficient operations in compliance with applicable laws and company policies. The role focuses on leading staff, safeguarding assets, and driving sales and profits.

The candidate will oversee customer service, enforce policies, maintain appearance, and manage in-store and safety protocols during various shifts, including weekends and holidays.