Shift Lead

S&G Stores; Swanton (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

S&G Stores in Ohio seeks a Shift Lead to support the store manager, ensure smooth operations, and uphold company policies while maximizing sales and protecting assets.

You will supervise team members, greet customers, handle transactions, merchandise, and respond to emergencies, with emphasis on teamwork, safety, and excellent service during busy periods.

Qualifications

• Retail or customer service experience required.
• Able to occasionally lift up to 50 pounds.
• Able to stand for an entire shift.
• Occasionally perform physical tasks such as climbing, squatting, kneeling, pushing, and pulling.

Responsibilities

• Provide excellent customer service leadership and support store manager.
• Ensure adherence to company policies and asset protection.
• Maintain a clean, organized store appearance and merchandising.
• Handle cash and card transactions with accuracy and integrity.
• Respond quickly to emergencies to protect customers and staff.
• Ensure merchandising and sign placement aligns with planograms.

Skills

Customer service

Retail experience

Job description

Summary: A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities

• Provides excellent customer service leadership
• Ensures that all company policies are being followed
• Promotes and maintains a clean and organized store appearance inside and out
• Can handle cash and card-based transactions with efficiency and integrity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
• Monitors store activities to ensure that transactions are taking place in the proper mannerEnsures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores