Shift Lead: Customer Experience & Operations

Walgreens; Monroe (LA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Monroe, LA is seeking a reliable team member to support store operations and customer service. The role involves opening and closing the store when management is absent, processing cash, and ensuring floor and stock room readiness for the business day.

You will engage customers, handle returns, assist with orders and displays, and help with inventory accuracy and pricing tasks. The position emphasizes teamwork, compliance, and delivering a distinctive Walgreens customer experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store when management is absent, handle cash and start-up tasks.
• Assist with inventory counts, pricing, and store displays.
• Provide excellent customer service and resolve issues to ensure a positive experience.
• Take part in training and communicate tasks when management is not present.

Skills

Leadership

Customer service

Communication

Job description

Walgreens in Monroe, LA is seeking a reliable team member to support store operations and customer service. The role involves opening and closing the store when management is absent, processing cash, and ensuring floor and stock room readiness for the business day.

You will engage customers, handle returns, assist with orders and displays, and help with inventory accuracy and pricing tasks. The position emphasizes teamwork, compliance, and delivering a distinctive Walgreens customer experience.