Retail Service Supervisor - Shift Lead (Bilingual)

O'Reilly Auto Parts; Saginaw (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A prominent auto parts retailer in Saginaw, Michigan is seeking a Retail Service Specialist to support the Store and Assistant Managers. Responsibilities include leading the team in customer service, supervising store operations, and managing shift responsibilities. The ideal candidate will have strong communication skills and retail experience, particularly in auto parts. The role offers competitive wages, a robust benefits package, and opportunities for career growth within the organization.

Qualifications

• Strong communication skills essential for customer interaction.
• Retail sales experience, especially in auto parts is a plus.
• Ability to obtain necessary certifications as required.

Responsibilities

• Support Store Manager in sales and customer service.
• Lead team in providing excellent customer service.
• Supervise customer service levels on the retail showroom.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

A prominent auto parts retailer in Saginaw, Michigan is seeking a Retail Service Specialist to support the Store and Assistant Managers. Responsibilities include leading the team in customer service, supervising store operations, and managing shift responsibilities. The ideal candidate will have strong communication skills and retail experience, particularly in auto parts. The role offers competitive wages, a robust benefits package, and opportunities for career growth within the organization.