Retail Service Supervisor - Lead People & Customer Excellence

Meijer Inc.; Elida (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

Job summary

Meijer Inc. in the United States is seeking a skilled store leader to plan, supervise and develop team members across departments. You will mentor staff, optimize customer service, and drive sales while upholding company standards.

The role emphasizes hands-on management, staffing and training, with a focus on prime hours, product presentation, and safe, friendly service. You will work with the team to deliver Meijer’s Friendly Initiative and ensure operational excellence.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.

Responsibilities

• Plan, direct and supervise team members in day-to-day operations within various departments of the store.
• Serve as mentor and coach for all team members.
• Implement strategies to improve customer service and drive store sales.
• Maintain store appearance with focus on prime shopping hours and product presentation.
• Ensure a safe and compliant work environment.

Skills

Staffing

Hiring

Customer service

Leadership

Communication

Conflict resolution

Multi-tasking

Training

Education

High school diploma

Job description

Meijer Inc. in the United States is seeking a skilled store leader to plan, supervise and develop team members across departments. You will mentor staff, optimize customer service, and drive sales while upholding company standards.

The role emphasizes hands-on management, staffing and training, with a focus on prime hours, product presentation, and safe, friendly service. You will work with the team to deliver Meijer’s Friendly Initiative and ensure operational excellence.