Retail Service Leader

Meijer Inc.; Grand Rapids, Northern (MI, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Grand Rapids, MI is seeking a Service Supervisor to lead store operations on-site, mentor staff, and ensure exceptional customer service and sales performance. You will manage staffing, training, and compliance while driving the Meijer standards and friendly initiative.

The role requires 1 year of management experience, 2–3 years retail experience, and strong communication and conflict-resolution skills to maintain efficient store operations during peak hours.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• 1 year of management experience.

Responsibilities

• Plan, direct, and supervise team members in day-to-day store operations.
• Staffing, selection and hiring to meet staffing needs.
• Mentor and coach team members to achieve service and sales goals.

Skills

Staff management

Customer service leadership

Conflict resolution

Multi-tasking

Budget/financial awareness

Education

High school diploma or equivalent

Job description

Meijer Inc. in Grand Rapids, MI is seeking a Service Supervisor to lead store operations on-site, mentor staff, and ensure exceptional customer service and sales performance. You will manage staffing, training, and compliance while driving the Meijer standards and friendly initiative.

The role requires 1 year of management experience, 2–3 years retail experience, and strong communication and conflict-resolution skills to maintain efficient store operations during peak hours.