Retail Service Pro - Fast Checkouts & In-Store Ops

Michaels; Biddeford (ME); On-site; USD 21,000 - 24,000; Full time

Job summary

Michaels is seeking a Customer Service Team Member in Biddeford, ME to assist customers, manage checkout, and support store operations. The role focuses on friendly service, merchandise care, and participation in omnichannel tasks such as BOPIS and SFS.

Ideal candidates have retail or customer service experience, a positive attitude, and a willingness to engage customers with rewards programs while maintaining store standards and safety protocols. Flexible hours may apply.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Promote Rewards and Private Label Credit Cards; enroll customers.
• Educate customers on VOC surveys.
• Assist with BOPIS and Ship From Store processes.
• Unload trucks, stock, and planograms.

Skills

Customer service

Cash handling

Communication

Job description

Michaels is seeking a Customer Service Team Member in Biddeford, ME to assist customers, manage checkout, and support store operations. The role focuses on friendly service, merchandise care, and participation in omnichannel tasks such as BOPIS and SFS.

Ideal candidates have retail or customer service experience, a positive attitude, and a willingness to engage customers with rewards programs while maintaining store standards and safety protocols. Flexible hours may apply.