Retail Service Pro: Fast Checkout & Customer Solutions

Michaels; Wooster (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Michaels is hiring at its Wooster, OH location for a team member focused on friendly customer service and efficient checkout. You will help customers find products, participate in store processes, and support omnichannel fulfillment while keeping shelves well-stocked and merchandised.

The role requires the ability to stand for long periods, lift and move items, and operate in a climate-controlled store environment. Training and benefits are provided as part of the Michaels team.

Qualifications

• Retail or customer service experience preferred.
• Public retail store settings demand standing, moving, lifting and safety awareness.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience with proper cash handling.
• Engage customers in rewards programs and enrollments.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram (POGs).
• Maintain in-stock shelves and complete merchandise recovery.

Skills

Retail experience

Customer service

Job description

Michaels is hiring at its Wooster, OH location for a team member focused on friendly customer service and efficient checkout. You will help customers find products, participate in store processes, and support omnichannel fulfillment while keeping shelves well-stocked and merchandised.

The role requires the ability to stand for long periods, lift and move items, and operate in a climate-controlled store environment. Training and benefits are provided as part of the Michaels team.