Retail Store Cleanliness & Customer Service Associate

Michaels; Strongsville (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Michaels in Strongsville, OH is hiring for a team member to deliver friendly customer service, help shoppers find products, and ensure fast checkout. You will participate in unloading trucks, stocking, and maintaining in-stock shelves.

This role requires standing for long periods, lifting, and flexible hours including nights and weekends. Prior retail experience is preferred; training is provided.

Qualifications

• Retail or customer service experience preferred.
• Ability to handle cash and operate POS with accuracy.
• Experience with stocking and shelf maintenance is a plus.

Responsibilities

• Deliver friendly customer service and help shoppers locate products.
• Provide a fast, friendly checkout experience and execute cash handling to standards.
• Assist with truck unload, stocking, and planogram duties to keep shelves in stock.
• Support store recovery, BOPIS/SFS processes, and maintain SOPs.

Skills

Customer service

Cash handling

Stock replenishment

Job description

Michaels in Strongsville, OH is hiring for a team member to deliver friendly customer service, help shoppers find products, and ensure fast checkout. You will participate in unloading trucks, stocking, and maintaining in-stock shelves.

This role requires standing for long periods, lifting, and flexible hours including nights and weekends. Prior retail experience is preferred; training is provided.