Retail Service Lead: Customer Experience & Shift Manager
O'Reilly Auto Parts
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Benefits offered by this job
Job summary
O'Reilly Auto Parts in Talladega, Alabama is seeking a Retail Service Specialist to support store operations and lead customer service efforts. The role involves managing store duties, ensuring excellent service to customers, and overseeing order processing.
The ideal candidate will possess strong communication skills and retail experience; bilingual candidates are encouraged to apply. Benefits include competitive wages, medical insurance, and opportunities for career growth.
Qualifications
- Strong communication skills.
- Bilingual candidates encouraged to apply.
- Retail sales experience, preferably in auto parts.
- Automotive systems and repair knowledge.
- Ability to obtain RSS Certification.
Responsibilities
- Lead store team members in providing excellent customer service.
- Supervise customer service levels on the retail showroom.
- Ensure all orders are processed efficiently.
- Process customer returns and exchanges accurately.
- Perform all store opening/closing duties.
Skills
Job description
O'Reilly Auto Parts in Talladega, Alabama is seeking a Retail Service Specialist to support store operations and lead customer service efforts. The role involves managing store duties, ensuring excellent service to customers, and overseeing order processing.
The ideal candidate will possess strong communication skills and retail experience; bilingual candidates are encouraged to apply. Benefits include competitive wages, medical insurance, and opportunities for career growth.
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