Retail Service Lead - Bilingual (Auto Parts)

O'Reilly Auto Parts; Burton (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts seeks a Retail Service Specialist in Burton, Michigan to support the Store Manager and Assistant Managers. This role involves leading the team in customer service, managing store operations, and shift management when necessary. Strong communication skills and the ability to obtain RSS Certification are essential.

Desirable qualifications include retail sales experience in auto parts and knowledge of automotive systems. The compensation package includes competitive wages, 401k with contributions, and various health insurance options.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure merchandise is invoiced before product leaves the store.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

Fluency in multiple languages (Spanish is highly desired)

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts seeks a Retail Service Specialist in Burton, Michigan to support the Store Manager and Assistant Managers. This role involves leading the team in customer service, managing store operations, and shift management when necessary. Strong communication skills and the ability to obtain RSS Certification are essential.

Desirable qualifications include retail sales experience in auto parts and knowledge of automotive systems. The compensation package includes competitive wages, 401k with contributions, and various health insurance options.