Retail Service Lead — Auto Parts (Bilingual Friendly)

O'Reilly Auto Parts; Salida (CO); On-site; USD 20,884 - 30,307; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Salida, Colorado. This position supports the Store Manager and assumes management responsibilities in their absence. Key duties include leading the store team to provide excellent customer service, managing operational tasks, and ensuring efficient handling of customer requests and returns. Ideal candidates possess strong communication skills and can obtain RSS Certification. Join a team offering competitive wages, benefits, and opportunities for career growth.

Qualifications

• Strong communication skills are essential.
• Ability to obtain RSS Certification is required.
• Retail sales experience in auto parts is preferred.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels in retail showroom.
• Ensure merchandise is invoiced before departure.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Salida, Colorado. This position supports the Store Manager and assumes management responsibilities in their absence. Key duties include leading the store team to provide excellent customer service, managing operational tasks, and ensuring efficient handling of customer requests and returns. Ideal candidates possess strong communication skills and can obtain RSS Certification. Join a team offering competitive wages, benefits, and opportunities for career growth.