Retail Service Lead — Auto Parts (Bilingual Friendly)

O'Reilly Auto Parts; Colorado Springs (CO); On-site; USD 20,884 - 30,307; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in Colorado Springs, CO. This role involves supporting management, ensuring top-notch customer service, and overseeing store operations. The qualified candidate should possess strong communication skills, with retail and automotive knowledge preferred.

The position offers competitive wages, health insurance, and opportunities for career growth, including paid time off and a 401k with employer contributions starting from day one.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience in auto parts is preferred.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise the retail showroom service levels.
• Ensure customer orders and returns are processed efficiently.

Skills

Strong communication skills

Ability to obtain RSS Certification

Fluency in multiple languages (Spanish is highly desired)

Education

Retail sales experience, preferably in auto parts

ASE Certification

Automotive systems and repair knowledge

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in Colorado Springs, CO. This role involves supporting management, ensuring top-notch customer service, and overseeing store operations. The qualified candidate should possess strong communication skills, with retail and automotive knowledge preferred.

The position offers competitive wages, health insurance, and opportunities for career growth, including paid time off and a 401k with employer contributions starting from day one.