Retail Service & Framing Specialist—Customer Experience

Michaels Stores

Bakersfield (CA)

On-site

USD 23,000 - 29,000

Full time

22 hours ago
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Benefits offered by this job

Employee discounts
Benefits package
401(k) with employer match

Job summary

Michaels Stores in Bakersfield, CA is seeking a Retail Associate to help customers find products and provide friendly service. You will ensure a fast checkout and accurate cash handling while supporting store operations.

Responsibilities include unloading trucks, stocking merchandise, maintaining planograms, and assisting with omnichannel processes like Buy Online Pickup in Store and Ship From Store. You will also enroll customers in Rewards and Private Label Credit Cards.

Qualifications

  • Help customers locate products and provide solutions.
  • Provide a fast and friendly checkout with proper cash handling.
  • Promote Rewards program enrollments and Private Label Credit Cards.
  • Educate customers on the Voice of Customer (VOC) survey.
  • Assist with Omni channel processes (BOPIS, SFS).
  • Participate in truck unload, stocking, and planogram processes.
  • Maintain merchandise recovery and in-stock conditions.

Responsibilities

  • Deliver friendly customer service and assist customers in finding products.
  • Provide fast checkout and accurate cash handling.
  • Assist with truck unloading, stocking and planograms.
  • Maintain store recovery and in-stock conditions for the brand standards.
  • Encourage enrollment in Rewards and Private Label Credit Cards.

Skills

Customer service
Cash handling
Sales assistance
Rewards enrollment
Operations awareness
Inventory stocking

Tools

POS system
Inventory management

Job description

Michaels Stores in Bakersfield, CA is seeking a Retail Associate to help customers find products and provide friendly service. You will ensure a fast checkout and accurate cash handling while supporting store operations.

Responsibilities include unloading trucks, stocking merchandise, maintaining planograms, and assisting with omnichannel processes like Buy Online Pickup in Store and Ship From Store. You will also enroll customers in Rewards and Private Label Credit Cards.

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