Retail Service & Framing Specialist—Customer Experience

Michaels Stores; Bakersfield (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Job summary

Michaels Stores in Bakersfield, CA is seeking a Retail Associate to help customers find products and provide friendly service. You will ensure a fast checkout and accurate cash handling while supporting store operations.

Responsibilities include unloading trucks, stocking merchandise, maintaining planograms, and assisting with omnichannel processes like Buy Online Pickup in Store and Ship From Store. You will also enroll customers in Rewards and Private Label Credit Cards.

Qualifications

• Help customers locate products and provide solutions.
• Provide a fast and friendly checkout with proper cash handling.
• Promote Rewards program enrollments and Private Label Credit Cards.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain merchandise recovery and in-stock conditions.

Responsibilities

• Deliver friendly customer service and assist customers in finding products.
• Provide fast checkout and accurate cash handling.
• Assist with truck unloading, stocking and planograms.
• Maintain store recovery and in-stock conditions for the brand standards.
• Encourage enrollment in Rewards and Private Label Credit Cards.

Skills

Customer service

Cash handling

Sales assistance

Rewards enrollment

Operations awareness

Inventory stocking

Tools

POS system

Inventory management

Job description

Michaels Stores in Bakersfield, CA is seeking a Retail Associate to help customers find products and provide friendly service. You will ensure a fast checkout and accurate cash handling while supporting store operations.

Responsibilities include unloading trucks, stocking merchandise, maintaining planograms, and assisting with omnichannel processes like Buy Online Pickup in Store and Ship From Store. You will also enroll customers in Rewards and Private Label Credit Cards.