Retail Merchandising & Customer Service Associate

michaels; Bakersfield (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

Michaels is seeking a Store Associate in Bakersfield, CA to deliver friendly customer service, help customers shop, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and maintaining store standards to create an inviting shopping environment.

Responsibilities include promoting Rewards and Private Label Credit Card enrollments, supporting BOPIS/SFS processes, and upholding SOPs. Evening/weekend availability may be required.

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers and resolve questions promptly.
• Understanding of store policies and checkout standards.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout; handle cash to standards.
• Promote Rewards program and Private Label Credit Cards enrollments.
• Assist with BOPIS and Ship From Store processes.
• Support truck unloading, stocking, and planogram execution.
• Maintain in-stock conditions and merchandise recovery as needed.
• Adhere to SOPs and company policies; model a positive image.

Skills

Customer service

Cash handling

POS operation

Team collaboration

Omni-channel basics

Job description

Michaels is seeking a Store Associate in Bakersfield, CA to deliver friendly customer service, help customers shop, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and maintaining store standards to create an inviting shopping environment.

Responsibilities include promoting Rewards and Private Label Credit Card enrollments, supporting BOPIS/SFS processes, and upholding SOPs. Evening/weekend availability may be required.