Retail Service & Engagement Team Leader — Flexible Schedule

Target; Mesquite (TX); On-site; USD 30,000 - 52,000; Full time

Job summary

Target is seeking a Service and Engagement Team Leader to oversee front-of-store operations and guest interactions. You will lead a team of Guest Advocates and Front of Store Attendants, ensuring a welcoming, efficient experience for every guest while coaching colleagues toward service excellence.

The role emphasizes leadership, adaptability, and strong communication to maintain Target's guest-first standards and drive loyalty through everyday interactions.

Qualifications

• High school diploma or equivalent.
• Strong guest service orientation and communication skills.
• Ability to lead and coach a team in a fast-paced store environment.

Responsibilities

• Deliver guest experience commitments and maintain a friendly, helpful store environment.
• Lead a team of hourly team members and develop talent.
• Monitor area metrics and drive store goals for service and sales.
• Ensure safety, security, and policy compliance across the store.
• Coordinate scheduling and workload to support priorities and daily operations.
• Assist with training, onboarding and continuous coaching of associates.

Skills

Guest service

Leadership

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is seeking a Service and Engagement Team Leader to oversee front-of-store operations and guest interactions. You will lead a team of Guest Advocates and Front of Store Attendants, ensuring a welcoming, efficient experience for every guest while coaching colleagues toward service excellence.

The role emphasizes leadership, adaptability, and strong communication to maintain Target's guest-first standards and drive loyalty through everyday interactions.