Retail Service & Checkout Specialist

Michaels; Mount Pleasant (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Commuter benefits

Voluntary insurance

Job summary

Michaels in Mount Pleasant, SC is hiring for a store role focused on delivering friendly customer service and efficient checkout experiences. You’ll assist shoppers, manage stock, and participate in truck unloads, stocking, and planograms while supporting cross-trained framing duties.

Preferred candidates have retail or customer service experience, ability to stand for long periods, and comfort with rewards program sign-ups and omni-channel processes.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to handle cash and operate the checkout process to standards.
• Familiarity with Rewards program enrollment and Private Label Credit Cards.
• Experience with Omni channel processes (BOPIS and Ship From Store).
• Cross trained in Custom Framing selling and production.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; process cash handling to standards.
• Engage customers on Rewards and Private Label Credit Card enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain in-stock store and merchandise recovery; support shrink and safety programs.

Skills

Retail experience

Customer service

Cash handling

POS operation

BOPIS/SFS knowledge

Team collaboration

Job description

Michaels in Mount Pleasant, SC is hiring for a store role focused on delivering friendly customer service and efficient checkout experiences. You’ll assist shoppers, manage stock, and participate in truck unloads, stocking, and planograms while supporting cross-trained framing duties.

Preferred candidates have retail or customer service experience, ability to stand for long periods, and comfort with rewards program sign-ups and omni-channel processes.