Retail Service Associate - Framing & Fast Checkout

Michaels; Burlington Township (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels is seeking a Store Team Member in Burlington, NJ to assist customers, stock shelves, and support efficient store operations. You will assist shoppers, process transactions, and promote loyalty programs in a fast-paced retail setting.

The role involves unloading trucks, stocking, and helping maintain an in-stock, well-merchandised store. Must be 16+ with reliable availability including nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least 16 years old.
• Able to operate cash register and handle cash securely.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Cash handling

Job description

Michaels is seeking a Store Team Member in Burlington, NJ to assist customers, stock shelves, and support efficient store operations. You will assist shoppers, process transactions, and promote loyalty programs in a fast-paced retail setting.

The role involves unloading trucks, stocking, and helping maintain an in-stock, well-merchandised store. Must be 16+ with reliable availability including nights, weekends, and early mornings.