Retail Service Associate - Customer Experience & Framing

Michaels; Wilkes-Barre (Luzerne County); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts

Tuition assistance

Medical coverage

Resumo da oferta

Michaels is hiring at the Wilkes-Barre, PA location. You will deliver friendly customer service, help customers find products, and ensure a fast checkout experience with accurate cash handling.

You will participate in truck unloading, stocking, and maintaining organized, in-stock shelves while promoting rewards and private label card enrollments. The role includes assisting with omnichannel processes like Buy Online Pickup in Store and Ship From Store, plus performing routine store recovery and

Qualificações

• Retail and/or customer service experience preferred.

Responsabilidades

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes (BOPIS, SFS) and voice of customer surveys.
• Stocking, truck unload, planograms and store recovery duties.
• Support shrink and safety programs and adhere to SOPs.

Conhecimentos

Retail experience

Customer service

Cash handling

Descrição da oferta de emprego

Michaels is hiring at the Wilkes-Barre, PA location. You will deliver friendly customer service, help customers find products, and ensure a fast checkout experience with accurate cash handling.

You will participate in truck unloading, stocking, and maintaining organized, in-stock shelves while promoting rewards and private label card enrollments. The role includes assisting with omnichannel processes like Buy Online Pickup in Store and Ship From Store, plus performing routine store recovery and