Retail Selling Manager: Brand Experience & Growth

BoF Careers; Central Valley (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Ralph Lauren Corporation in New York seeks a Selling Manager to join the Store Management team. You will execute strategic plans to ensure a profitable business, assign tasks, and prioritize goals for the sales associate team, driving the customer experience aligned to RL brand standards.

Responsibilities include analyzing business trends, communicating performance tools, recruiting and developing a team, managing inventory and operations, and championing new selling tools.

Qualifications

• College Degree or equivalent a plus.
• Retail management experience in high-volume environment preferred.
• Strong communication and interpersonal skills.
• Ability to lead a team and develop staff.
• Flexible schedule including weekends and travel as required.

Responsibilities

• Support Store Management in analyzing business trends and with the execution of business initiatives for your store location
• Understand and communicate sales and profit performance tools and resources to the store team
• Execute a consistent customer experience aligned to RL brand expectations and the store vision by handling customer complaints and resolving customer service issues
• Support the store client development strategy by conducting community outreach in your market
• Participate in the recruitment and interview process as needed, supporting Store Management to build and develop a team with the customer at its core, who can deliver the store vision
• Engage in talent development conversations by providing feedback and coaching to the store team
• Support in team training initiatives
• Provide ongoing feedback to Store Management on team successes and opportunities as well as product category opportunities or needs
• Maintain exceptional productivity standards through upholding processes and store execution, including supporting with inventory control and operational management
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business results
• Uphold all company policies and procedures
• Ensure sales floor and all store standards exceed expectations at all times
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Skills

Retail leadership

Customer service

Communication

Team management

Time management

Flexible scheduling

Education

College degree

Job description

Ralph Lauren Corporation in New York seeks a Selling Manager to join the Store Management team. You will execute strategic plans to ensure a profitable business, assign tasks, and prioritize goals for the sales associate team, driving the customer experience aligned to RL brand standards.

Responsibilities include analyzing business trends, communicating performance tools, recruiting and developing a team, managing inventory and operations, and championing new selling tools.