Store Associate Manager — Lead Strategy & Team Growth

Ralph Lauren Corporation; Central Valley (NY); On-site; USD 53,000 - 90,000; Full time

Job summary

Ralph Lauren is seeking an Associate Manager in New York to support the General Manager in planning store strategy and executing plans for profitability. You will lead a team, nurture customer relationships, and drive performance using brand standards and innovative selling approaches.

Responsibilities include talent development, community outreach, and maintaining strong store operations to meet shrink goals while upholding Ralph Lauren values and standards.

Qualifications

• Experience managing a high-volume retail environment.
• Strong communication and customer-service skills.
• Leadership and development of store teams.

Responsibilities

• Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location
• Understand and educate your team on sales and profit performance tools and resources
• Create a consistent customer experience aligned to RL brand expectations by supporting the store vision
• Assist in the creation of the store client development strategy and lead community outreach in your market
• Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision
• Drive networking and recruitment activities in your store market
• Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities
• Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result
• Uphold all company policies and procedures
• Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market
• Ensure sales floor and all store standards exceed expectations at all times
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Skills

Retail management

Team leadership

Sales analytics

Customer service

Recruitment

Coaching

Inventory control

Brand standards

Communication

Problem solving

Education

College degree or equivalent

Job description

Ralph Lauren is seeking an Associate Manager in New York to support the General Manager in planning store strategy and executing plans for profitability. You will lead a team, nurture customer relationships, and drive performance using brand standards and innovative selling approaches.

Responsibilities include talent development, community outreach, and maintaining strong store operations to meet shrink goals while upholding Ralph Lauren values and standards.