Retail Department Leader: Grow Sales & Customer Experience

Ralph Lauren; Manhasset (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Ralph Lauren in New York is seeking a Department Manager to ensure a consistently memorable customer shopping experience while driving store revenue and operating profit. You will oversee sales performance for assigned departments and coach staff to maximize results.

Responsibilities include implementing loss prevention procedures, managing budgets, and collaborating with leadership to deliver compelling merchandising and promotional programs.

Qualifications

• Equivalent experience preferred.
• Retail management experience preferred.
• Strong business acumen.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
• Strong communication and interpersonal skills.

Responsibilities

• Responsible for sales and profit performance in assigned store department.
• Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
• Works with the Store Director/General Manager to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
• Responsible for training and supervision of store staff to maximize sales and profit performance.
• Coach and mentor all employees to achieve optimal results.
• Directs the execution of Ralph Lauren's promotional strategies and programs, assuring that they support Ralph Lauren's Retail sales, marketing, and profit objectives.
• Regularly visits relevant competition to maintain an awareness of store performance issues and market trends.
• Understands and places a high priority on providing input to both the Buying Divisions and the Visual Presentation team in regard to merchandise presentation and maintenance of an in-store environment, consistent with Ralph Lauren's desired image and character.
• Assist in executing visual directives and ensure store environments are compelling, place high priority on upholding presentation standards and holding team accountable to such standards.

Skills

Retail management

Customer service

Business acumen

Team leadership

Staff development

Communication skills

Job description

Ralph Lauren in New York is seeking a Department Manager to ensure a consistently memorable customer shopping experience while driving store revenue and operating profit. You will oversee sales performance for assigned departments and coach staff to maximize results.

Responsibilities include implementing loss prevention procedures, managing budgets, and collaborating with leadership to deliver compelling merchandising and promotional programs.