Retail Security Systems Installer — EAS, RFID, CCTV

Johnson Controls, Inc.; Shreveport (LA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Paid vacation

Holidays/Sick time

Training opportunities

Collaborative team environment

Safety commitment

Job summary

Johnson Controls, Inc. is seeking an Installation and Service Technician to cover Northern Louisiana and central-south Arkansas. You will install and repair EAS, RFID and CCTV equipment in retail environments, respond to service calls, and train customers on equipment use.

Role requires strong electronics and networking skills, ability to lift up to 70 lbs, and a focus on safe, quality field work. You will collaborate with customers and teammates to resolve issues and improve service outcomes.

Qualifications

• High School Diploma or GED.
• Pass state and federal background check to obtain state required low voltage license in Louisiana and Arkansas.
• Proficiency in electronics and networking fundamentals.
• Strong written and oral communication skills.
• Proficiency in MS Office and basic PC skills.
• Ability to work independently and collaboratively in a team environment.
• Physical ability to carry and move equipment up to 70 lbs and climb ladders or work in ducts.
• Associates degree in electronics preferred or equivalent training.
• Certifications accepted.
• Networking certification.
• Experience installing or servicing IP cameras and DVR/NVR systems.
• Adaptability to industry changes and a strong work ethic.

Responsibilities

• Install and repair EAS, RFID and CCTV equipment in retail environments.
• Respond to service calls efficiently and maintain accurate records of work performed.
• Work directly with customers and team members to resolve issues promptly and provide equipment training.
• Maintain an accurate parts inventory to support first-time fixes and efficient service delivery.
• Report customer satisfaction updates and any service or sales opportunities identified during visits to management.
• Support safe, effective field work while representing Johnson Controls professionally at customer sites.
• Operate company vehicle to and from service calls and keep the vehicle clean and organized.
• Own every installation and repair with accountability, safety, and integrity.

Skills

Electronics fundamentals

Networking fundamentals

Strong communication

MS Office proficiency

Teamwork

Independent work

Physical stamina (up to 70 lbs)

Adaptability

Education

High School Diploma or GED

Associates degree in electronics (preferred)

Certifications (acceptable)

Networking certification (preferred)

Tools

IP cameras & DVR/NVR systems

Networking certifications

Job description

Johnson Controls, Inc. is seeking an Installation and Service Technician to cover Northern Louisiana and central-south Arkansas. You will install and repair EAS, RFID and CCTV equipment in retail environments, respond to service calls, and train customers on equipment use.

Role requires strong electronics and networking skills, ability to lift up to 70 lbs, and a focus on safe, quality field work. You will collaborate with customers and teammates to resolve issues and improve service outcomes.