Retail Security Officer - Customer-Focused Patrol & Growth

Alliedbarton Security Services; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Retail Store Patrol in Brooklyn, NY to protect customers and property in a busy retail environment. You will monitor and patrol assigned areas, maintain a visible presence to deter incidents, support access control, and deliver outstanding customer service.

As an unarmed officer, you will communicate professionally with shoppers, team members, and visitors, report security concerns promptly, and follow site procedures.

Qualifications

• Guard card or license preferred.
• Customer service experience preferred.
• Loss prevention experience preferred.
• Access control or badge experience preferred.
• State/local security license preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check and drug screen required where allowed by law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients, shoppers, team members, and visitors by following site procedures.
• Conduct regular and random patrols throughout the store to identify unusual activity or conditions.
• Respond to incidents and concerns calmly and report to leadership as needed.
• Monitor access points to deter theft and unauthorized access.
• Document patrols and incidents and communicate findings to management.

Skills

Customer service

Loss prevention

Access control

Badge experience

Background checks

Education

High school diploma or equivalent

Guard card/license preferred

Job description

Allied Universal is seeking a Security Officer Retail Store Patrol in Brooklyn, NY to protect customers and property in a busy retail environment. You will monitor and patrol assigned areas, maintain a visible presence to deter incidents, support access control, and deliver outstanding customer service.

As an unarmed officer, you will communicate professionally with shoppers, team members, and visitors, report security concerns promptly, and follow site procedures.