Retail Security Officer: Customer-First Patrol (Brooklyn)

Allied Universal; New York (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Retail Store Patrol in Brooklyn, NY. This full-time position involves patrolling a retail store, providing excellent customer service, and reporting security concerns to ensure a safe shopping environment.

As an unarmed Patrol Officer, you will monitor entrances, deter theft, support access control, and communicate with shoppers and staff. The role requires meeting minimum requirements and passing background checks and drug screening as applicable.

Qualifications

• Possession of a guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Access control or badge experience is preferred.
• Possession of a state, county, or city-issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Subject to background investigation and drug screen as required by law.

Responsibilities

• Provide customer service to clients, shoppers, team members, and visitors by carrying out security-related procedures and policies.
• Conduct regular and random patrols of the retail store, sales floor, receiving areas, and perimeter.
• Respond to incidents, customer concerns, and critical situations calmly and report to site leadership.
• Monitor access points and observe activity to deter theft and policy violations.
• Document patrols and incidents and communicate information to management.

Skills

Customer service experience

Loss prevention experience

Access control experience

Background procedures knowledge

Education

High school diploma or equivalent

Guard card or license preferred

Job description

Allied Universal is hiring a Security Officer Retail Store Patrol in Brooklyn, NY. This full-time position involves patrolling a retail store, providing excellent customer service, and reporting security concerns to ensure a safe shopping environment.

As an unarmed Patrol Officer, you will monitor entrances, deter theft, support access control, and communicate with shoppers and staff. The role requires meeting minimum requirements and passing background checks and drug screening as applicable.