Retail Sales Team Leader & Coach

Socket.dev; Birmingham (AL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Paid time off

Job summary

AEO is seeking a Store Team Leader who will manage daily operations and drive sales while mentoring a high-performing team. You’ll coach, develop, and engage associates to deliver a best-in-class guest experience in a fast-paced retail environment.

You will lead merchandising, reporting, and KPI-driven decisions, ensuring brand standards are consistently met and operations run smoothly, with a focus on training and employee growth.

Qualifications

• Experience leading retail teams in a customer-focused environment.
• Ability to recruit, hire and develop staff for high performance.
• Strong understanding of customer service standards and brand integrity.

Responsibilities

• Drive sales as a Leader on Duty by maximizing store productivity and guest loyalty.
• Lead and coach teams to achieve KPIs, maintain merchandising standards, and deliver operational excellence.
• Recruit, train and develop teammates; provide real-time feedback and performance reviews.
• Maintain store safety, loss prevention, and asset protection compliance.
• Ensure daily operations align with brand standards and policies.

Skills

Sales leadership

People management

Training & coaching

Customer service

Time management

Employment law awareness

Business acumen

Flexibility

Job description

AEO is seeking a Store Team Leader who will manage daily operations and drive sales while mentoring a high-performing team. You’ll coach, develop, and engage associates to deliver a best-in-class guest experience in a fast-paced retail environment.

You will lead merchandising, reporting, and KPI-driven decisions, ensuring brand standards are consistently met and operations run smoothly, with a focus on training and employee growth.