Retail Sales Team Leader

Placements24; United States; Presencial; USD 11.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission and bonuses linked to sales

Employee discounts

Comprehensive training and development

Career progression opportunities

Vibrant team culture

Exposure to leading retail strategies

Prime Gauteng retail location

Descripción de la vacante

Placements24 is seeking an experienced Retail Sales Team Leader for a Randburg, Gauteng store. You will guide and inspire a team of sales associates to hit store targets while delivering exceptional customer experiences.

You will coach staff, manage floor operations, assist with training, and ensure merchandise is presented to a high standard. Flexibility to work weekends and holidays is required.

Formación

• Proven retail leadership or supervisory experience.
• Track record of meeting or exceeding sales targets.
• Strong communication and customer service skills.
• Coaching and team development abilities.
• Familiarity with POS systems and retail operations.

Responsabilidades

• Lead, coach, and motivate a team of retail sales associates to achieve sales goals.
• Drive sales performance through effective team management and proactive engagement with customers.
• Oversee daily operations of the sales floor and ensure smooth customer flow.
• Train new staff on product knowledge, sales techniques, and policies.
• Monitor performance metrics and provide feedback to the team and management.
• Ensure visual merchandising standards and attractive displays.
• Handle customer inquiries and escalated issues professionally.
• Manage stock levels and replenishment within the department.
• Contribute to a positive and collaborative work environment.
• Ensure compliance with company policies and procedures.

Conocimientos

Leadership

Sales targets

Communication

Coaching

Customer service

Problem solving

POS systems

Herramientas

POS systems

Descripción del empleo

About the Role

Our client, a dynamic and customer-focused retail group, is looking for an experienced and motivated Retail Sales Team Leader to join their bustling store in Randburg, Gauteng. In this vital role, you will be responsible for guiding and inspiring a team of sales associates to achieve individual and store sales targets, while ensuring an exceptional customer experience. You will act as a role model, providing coaching and support to your team, and taking ownership of specific departmental responsibilities. This is an excellent opportunity for a proactive individual with a passion for sales and leadership to develop your career within a supportive and growth-oriented company. You will be instrumental in fostering a positive and high-achieving sales environment within the Randburg branch.

Key Responsibilities

• Lead, coach, and motivate a team of retail sales associates to achieve sales goals.


• Drive sales performance through effective team management and proactive engagement with customers.


• Oversee the daily operations of the sales floor, ensuring smooth customer flow and efficient service.


• Assist in training new sales associates on product knowledge, sales techniques, and company policies.


• Monitor sales performance metrics and provide regular feedback to the team and management.


• Ensure visual merchandising standards are maintained and products are attractively displayed.


• Handle customer inquiries, feedback, and escalated issues with professionalism and efficiency.


• Manage stock levels within the department, including replenishment and stocktakes.


• Contribute to creating a positive and engaging work environment for the sales team.


• Ensure compliance with all company policies and procedures.

Requirements

• Previous experience in a retail sales role with demonstrated leadership or supervisory responsibilities.


• Proven ability to meet and exceed sales targets.


• Excellent communication, interpersonal, and customer service skills.


• Strong coaching and team development abilities.


• A proactive and results-oriented approach to sales.


• Familiarity with POS systems and retail operations.


• Ability to work flexible hours, including weekends and public holidays.


• A passion for retail and delivering exceptional customer experiences.


• Problem-solving skills and the ability to make sound decisions.


• Reside in or be able to commute to Randburg, Gauteng.

Benefits

• An annual salary of R , based on experience.


• Commission and bonus opportunities tied to sales performance.


• Significant employee discounts on a wide range of products.


• Comprehensive training and development programs.


• Opportunities for career advancement within the retail group.


• A vibrant and collaborative team culture.


• Exposure to leading retail strategies and brands.


• Work in a prime retail location in Gauteng.