Retail Store Supervisor

Placements24; Houston (TX); Hybrid; USD 11,000 - 14,000; Full time

Benefits offered by this job

Staff discounts

Career advancement opportunities

Job summary

Placements24 is seeking a Retail Store Supervisor for a Randburg, Gauteng location. The role focuses on supporting the management team, overseeing daily operations, and ensuring excellent customer service in a fast-paced environment.

You will lead staff, manage opening/closing procedures, cash handling, and stock, while driving sales targets and store standards. This position offers growth opportunities within the retail leadership track.

Qualifications

• Previous experience in a retail role with some supervisory or leadership responsibilities.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced retail environment.
• Good organization and time management skills.
• Experience with POS systems.
• A proactive approach to problem-solving and task completion.
• Ability to motivate and support a team.
• Flexibility to work various shifts, including weekends and public holidays, as required in Gauteng.

Responsibilities

• Supervise and support retail staff in their daily tasks, providing guidance and motivation.
• Assist in managing store operations, including opening and closing procedures, cash handling, and stock management.
• Ensure high standards of customer service are maintained at all times, addressing customer inquiries and resolving issues.
• Support the implementation of visual merchandising plans and ensure the store is well-presented.
• Monitor stock levels and assist with inventory counts and replenishment.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Train new staff members on store operations and customer service standards.
• Assist in achieving sales targets and contributing to the overall profitability of the store.
• Handle operational issues and escalation complex problems to the store manager as needed.
• Foster a positive and collaborative team atmosphere.

Skills

Retail supervision

Customer service

Staff leadership

Cash handling

POS systems

Job description

About the Role

Our client, a prominent player in the retail sector, is seeking a dedicated and experienced Retail Store Supervisor to support the management team in their store located in Randburg, Gauteng . This role involves overseeing daily operations, assisting with staff management, ensuring excellent customer service, and maintaining store standards. You will act as a key liaison between staff and management, contributing to a positive and productive work environment. The ideal candidate will possess strong leadership potential, excellent communication skills, and a commitment to achieving sales and operational goals. This is an excellent opportunity for an aspiring retail leader to gain valuable experience and contribute to the success of our client's business in Randburg .

Key Responsibilities

• Supervise and support retail staff in their daily tasks, providing guidance and motivation.
• Assist in managing store operations, including opening and closing procedures, cash handling, and stock management.
• Ensure high standards of customer service are maintained at all times, addressing customer inquiries and resolving issues.
• Support the implementation of visual merchandising plans and ensure the store is well-presented.
• Monitor stock levels and assist with inventory counts and replenishment.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Train new staff members on store operations and customer service standards.
• Assist in achieving sales targets and contributing to the overall profitability of the store.
• Handle operational issues and escalation complex problems to the store manager as needed.
• Foster a positive and collaborative team atmosphere.

Requirements

• Previous experience in a retail role with some supervisory or leadership responsibilities.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced retail environment.
• Good organization and time management skills.
• Experience with POS systems.
• A proactive approach to problem-solving and task completion.
• Ability to motivate and support a team.
• Flexibility to work various shifts, including weekends and public holidays, as required in Gauteng .
• A passion for retail and a commitment to delivering exceptional customer experiences.

Benefits

• Our client offers a competitive salary, opportunities for career advancement within the retail field, and staff discounts. You will be part of a supportive team and gain valuable experience in retail management. This role is based in Randburg , providing a solid foundation for a career in retail leadership.