Retail Sales Team Lead – Tile & Design

The Tile Shop; Countryside (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is seeking a results-driven Sales Manager at our Countryside, IL location to build and lead a high-performing team of Sales Associates. You will train staff on policies and procedures, coach performance, and set a strong example to meet and exceed sales goals.

You will actively greet customers, develop lasting relationships, and learn store and warehouse operations. Weekend availability is required, with a focus on accuracy and customer satisfaction.

Qualifications

• Weekend availability required.
• 1+ year experience in retail management.
• Proven ability to build and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer relationship

Sales skills

Training & coaching

Inventory management

English proficiency

Basic math & computer skills

Job description

The Tile Shop is seeking a results-driven Sales Manager at our Countryside, IL location to build and lead a high-performing team of Sales Associates. You will train staff on policies and procedures, coach performance, and set a strong example to meet and exceed sales goals.

You will actively greet customers, develop lasting relationships, and learn store and warehouse operations. Weekend availability is required, with a focus on accuracy and customer satisfaction.