Retail Assistant Manager — Tile & Design Sales

The Tile Shop; Hoffman Estates (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Matching

Employee Discount

Job summary

The Tile Shop in Hoffman Estates, IL is seeking a Store Manager to lead and develop a high-performing sales team. You will train staff, greet customers, and manage day-to-day store operations to exceed sales goals and deliver outstanding service.

Join a fast-paced, commission-based environment where you’ll drive performance, learn installation basics to educate customers, and ensure inventory accuracy while upholding The Tile Shop brand standards.

Qualifications

• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Ability to read, write, and speak in English.
• Weekend availability required.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer service

Sales coaching

Communication

Tools

POS software

Inventory management software

Job description

The Tile Shop in Hoffman Estates, IL is seeking a Store Manager to lead and develop a high-performing sales team. You will train staff, greet customers, and manage day-to-day store operations to exceed sales goals and deliver outstanding service.

Join a fast-paced, commission-based environment where you’ll drive performance, learn installation basics to educate customers, and ensure inventory accuracy while upholding The Tile Shop brand standards.