Retail Sales Team Lead — Customer Service & Store Ops

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Onsite parking

Full-time position

Job summary

Pennsylvania Liquor Control Board (PLCB) invites you to join a full-time Sales Team Lead position at the FW&GS store in Upper Darby. You will guide clerks, support daily store operations, and assist with sales and inventory tasks in a fast-paced environment.

The role emphasizes customer service, teamwork, and leadership, with a focus on accuracy in sales processing and stock management. This is a state employment opportunity in Pennsylvania.

Qualifications

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk, or Six months of retail sales work.
• PA residency requirement is needed.
• Must be able to perform essential job functions.
• Background check required.

Responsibilities

• Guide clerks during assigned shifts and support smooth store operations.
• Assist shoppers, resolve concerns, and maintain a positive environment.
• Ring up orders and manage cash register transactions.
• Unload shipments, fill shelves, and maintain organized displays.
• Coach less experienced clerks on procedures and store policies.

Skills

Customer service

Leadership

Cash handling

Retail sales

Job description

Pennsylvania Liquor Control Board (PLCB) invites you to join a full-time Sales Team Lead position at the FW&GS store in Upper Darby. You will guide clerks, support daily store operations, and assist with sales and inventory tasks in a fast-paced environment.

The role emphasizes customer service, teamwork, and leadership, with a focus on accuracy in sales processing and stock management. This is a state employment opportunity in Pennsylvania.